These terms set out the rules of the road for using ClassPro — what we promise to deliver, what we expect from you, and how we'll handle the moments when things don't go as planned. Written to be read, not skipped.
These Terms of Service ("Terms") form a binding agreement between you and ClassPro Technologies Limited, a company registered in Nigeria with offices at 14 Admiralty Way, Lekki Phase 1, Lagos.
By signing up for a ClassPro account, accessing our platform, or using any of our services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, please do not use ClassPro.
If you are accepting these Terms on behalf of a school, business, or other organization, you represent that you have the authority to bind that organization to this agreement. In that case, "you" refers both to you personally and to the organization.
These Terms work alongside our Privacy Policy, which explains how we handle personal data. Together they form the complete agreement between us.
Throughout these Terms, some words have specific meanings:
ClassPro accounts may only be created by:
Students and minors cannot independently sign up for ClassPro. Their accounts are created and managed by their school, which has obtained the necessary parental consent during enrolment.
We may require schools to verify their identity before activating their account — for example, by providing registration documents or proof of school operation. We may suspend accounts where verification fails or where we have reasonable cause to believe an account is fraudulent.
New customers may sign up for a 7-day free trial with full access to every feature on the Enterprise plan. No payment method is required to start the trial. At the end of the trial period, you may subscribe to a paid plan or walk away with no charge.
Pricing for our Starter, Growth, and Enterprise plans is published on our Pricing page. Pricing is per student per term, billed at the start of each academic term, unless you have selected annual billing.
We may update our pricing from time to time. Price changes will not affect existing subscribers until their next renewal, and you'll be given at least 60 days' notice of any price increase.
If an invoice is more than 15 days overdue, we will send a reminder. If still unpaid after 30 days, we may suspend access to the platform until payment is received. Customer Data is not deleted during suspension and remains available for export.
We may charge a late fee of 1.5% per month on overdue amounts, or the maximum rate permitted by law — whichever is lower.
Subscriptions automatically renew at the start of each new term (for termly billing) or at the end of the academic year (for annual billing) unless cancelled at least 30 days in advance. You may cancel at any time through your account dashboard or by emailing billing@classpro.com.
Termly fees are non-refundable once the term has begun, except where required by law. Annual subscribers who cancel mid-year receive a prorated refund for unused full months, calculated at the standard monthly rate (i.e. without the 20% annual discount).
ClassPro is built for legitimate educational and administrative purposes. By using the Platform, you agree to act lawfully, respectfully, and in line with these rules.
Use ClassPro to violate any law, regulation, or third-party right.
Send threatening, harassing, hateful, or abusive content to anyone.
Send mass messages outside the school community or to non-consenting recipients.
Attempt to disrupt, reverse-engineer, or gain unauthorised access to the Platform.
Share your account login with anyone outside your school or with third parties.
Resell, sublicense, or commercially redistribute access to ClassPro without our written consent.
Upload material that is obscene, pornographic, violent, or harmful to minors.
Upload or transmit viruses, malware, or any code designed to damage systems.
We reserve the right to investigate suspected violations and to suspend or terminate accounts that breach this section. Where we believe a crime has been committed, we may report it to the relevant authorities.
Your school retains all rights, title, and interest in Customer Data. ClassPro claims no ownership of the records, content, or information uploaded to the Platform.
To run the service, you grant us a limited, non-exclusive, worldwide licence to store, process, transmit, copy, display, and back up Customer Data — but only as needed to provide ClassPro to you, comply with the law, and protect our Platform. This licence ends when your data is deleted from our systems.
You are responsible for ensuring that Customer Data:
For full details on how we handle personal data, see our Privacy Policy.
The ClassPro platform, including all software, design, code, branding, documentation, and content provided by us (excluding Customer Data), is owned by ClassPro Technologies Limited and protected by intellectual property laws.
Subject to these Terms and your active Subscription, we grant you a non-exclusive, non-transferable, revocable licence to access and use ClassPro for the legitimate operations of your school. This licence ends when your Subscription ends.
If you send us suggestions, ideas, or feedback about ClassPro, we may use them freely without obligation to you. We promise to read every email, but we can't promise to credit or compensate every suggestion.
We work hard to keep ClassPro running 24/7. Enterprise customers receive a contractual 99.9% uptime SLA with service credits for any month we fall below the commitment. Other plans receive best-effort availability with the same target.
Planned maintenance is scheduled during off-peak hours and announced at least 48 hours in advance through your dashboard and at status.classpro.com.
We release new features and improvements roughly every two weeks. These are included at no extra cost. Where a new feature requires action on your part (for example, opting in to a new beta), we'll notify you in advance.
You can cancel your Subscription at any time through your dashboard or by emailing billing@classpro.com. Cancellations take effect at the end of your current billing term to avoid disrupting workflows mid-term. For annual subscribers, a 30-day notice period applies, but you may downgrade to a smaller plan immediately.
We may suspend or terminate your access to ClassPro if:
The sections that follow contain important limitations and waivers. They are standard in software-as-a-service agreements but are important to understand.
While we strive for excellence, we cannot warrant that:
You acknowledge that no software is perfect and that your use of ClassPro is at your own risk, subject to the protections we do offer (security measures, backups, SLA where applicable, and our liability terms below).
This is the maximum amount you can recover from ClassPro under any single claim or series of related claims, regardless of the legal basis of the claim.
Nothing in this section limits liability that cannot be limited under applicable law — including liability for:
You agree to defend, indemnify, and hold harmless ClassPro and its officers, employees, and agents from any third-party claims, damages, liabilities, and expenses (including reasonable legal fees) arising from:
We will defend, indemnify, and hold you harmless from third-party claims alleging that the Platform (as provided by us) infringes intellectual property rights, provided you:
If the Platform becomes (or in our opinion is likely to become) subject to an infringement claim, we may at our option modify or replace it, obtain a licence allowing continued use, or terminate the affected portion of the service and refund pre-paid fees.
In the course of using ClassPro, each party may receive non-public information about the other ("Confidential Information"). This includes business plans, pricing, technical details, student records, financial data, and anything reasonably understood to be confidential.
Each party agrees to:
These obligations don't apply to information that is publicly known through no fault of the recipient, was already known before disclosure, is independently developed, or must be disclosed by law (with prompt notice to the other party where legally permitted).
These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to conflict-of-law principles.
If a dispute arises between us, we ask you to follow this process before going to court:
Either party may seek emergency injunctive relief from a court of competent jurisdiction at any time to prevent immediate harm (for example, to protect intellectual property or confidential information).
We may update these Terms from time to time to reflect changes in our services, new legal requirements, or operational improvements. When we make material changes, we will:
If you continue using ClassPro after an updated version of these Terms takes effect, you are deemed to have accepted the changes. If you don't agree, you may cancel your Subscription before the effective date.
If you have questions about these Terms, want to send a formal legal notice, or need help with anything contractual, please reach out. Real humans handle every message.
For legal notices, contract questions, or any matter relating to these Terms, use the contacts below. We respond to all legal correspondence within 14 days.
By using ClassPro, you confirm you've read these Terms and agree to be bound by them. We'll do everything we can to make this a partnership worth keeping.