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Everything private schools want to know before getting started with ClassPro. Browse by category, search instantly, or talk to our team.

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Billing & Pricing

Billing & Pricing

Find answers to common questions about billing & pricing


You're billed based on your active student headcount at the start of each billing cycle. If you add new students mid-cycle, they're counted from the next billing period. Remove a student and your next invoice adjusts automatically. There are no hidden seat fees or admin charges — just one clean per-student rate.

Monthly billing is pay-as-you-go — great if you're getting started or want flexibility. Yearly billing saves you 20% and is charged as a single upfront payment covering the full school year.

Most schools align their yearly plan with the academic calendar so it sits cleanly as a single annual budget line.

Yes. Upgrade from Starter to Growth or Growth to Enterprise at any time. Upgrades take effect immediately and billing is prorated for the remainder of your cycle. Downgrades take effect at the next renewal date. No penalties, no friction.

Yes — we offer a 7-day free trial with full access to all Growth plan features. No credit card required to start. At the end of your trial, choose the plan that suits your school.

We also offer a free live demo with one of our on-boarding specialists. Book directly from our website.

We accept card payments (Visa, MasterCard), bank transfers, and direct debit for annual plans. Enterprise customers can also be invoiced for manual payment. All transactions are processed through our secure payment partner.
Features

Features

Find answers to common questions about features


ClassPro includes:

- Daily attendance tracking with one-click marking
- Grade entry and assessment management
- Class timetable and scheduling tools
- Homework and assignment tracking
- End-of-term report card generation

ClassPro generates and sends fee invoices to parents automatically based on your billing schedule. Parents receive a notification with a secure payment link and can pay online instantly.

The system tracks payments in real time, sends automatic reminders for overdue fees, and reconciles all transactions in your dashboard — no manual chasing required.

Parents receive real-time notifications via SMS, email, and the ClassPro parent portal. Schools can send school-wide announcements, class-specific notices, and individual messages.
Parents can also view their child's grades, attendance history, and upcoming events directly from the portal — without calling the front desk.

Yes. ClassPro supports schools of all structures — from a single-stream primary school to a full secondary school with multiple classes per year group. Create unlimited classes, assign teachers, and manage each independently. The Enterprise plan also supports multi-campus setups.

Yes. Owners and administrators get a live analytics dashboard showing fee collection rates, outstanding balances, attendance trends, enrolment numbers, and operational cost summaries. Reports can be exported as PDF or Excel for board presentations or audits. Enterprise customers can request custom report templates.
Getting Started

Getting Started

Find answers to common questions about getting started


Most schools are fully set up and live within 24–48 hours. Our onboarding team guides you through importing your student list, setting up your class structure, configuring fee schedules, and inviting your staff. You don't need any technical skills or an IT team — if you can use a smartphone, you can set up ClassPro.

No. ClassPro is entirely cloud-based. Nothing to install, no hardware to purchase. Your staff can access it from any browser on a laptop, tablet, or smartphone. Your data is stored securely in the cloud and backed up automatically every day.

Yes. Import students in bulk via a simple CSV file (Excel spreadsheet). Our onboarding team helps you map your existing data into ClassPro's format. If you're migrating from another system, Enterprise customers receive a full data migration service at no extra cost.

The school administrator invites staff members by email. Each teacher gets a personal login with access only to the classes and functions they need. Permissions are fully configurable — a class teacher sees their class; the bursar sees fee data; the principal sees everything. No one sees more than they should.
Security & Data

Security & Data

Find answers to common questions about security & data


ClassPro uses 256-bit SSL encryption for all data in transit and at rest. Your data is hosted on enterprise-grade cloud infrastructure with daily automated backups and geo-redundant storage. We conduct regular security audits and penetration tests. Your school's data is never shared with third parties or used for advertising.

You do — 100%. Your school owns all its data at all times. ClassPro does not mine, sell, or use your student or financial data for any purpose beyond running the platform for you.

If you ever leave ClassPro, you can export a full copy of all your data before cancellation. No data is deleted without your explicit instruction.

Yes. ClassPro is designed to comply with the Nigeria Data Protection Regulation (NDPR) and aligns with GDPR principles. We treat all student and parent data as sensitive personal information, collect only what is necessary, and provide clear data processing agreements to all schools on request.
Support

Support

Find answers to common questions about support


Yes. Every new school gets a free on-boarding session with our team — a live walk-through of the platform tailored to your school's setup. We also provide role-specific guides for administrators, teachers, and bursars. Enterprise customers get scheduled training sessions for larger teams and ongoing refresher calls.

All plans include access to our help centre (guides and video tutorials), live chat support during business hours, and email support with responses under 24 hours.

Growth and Enterprise customers get priority support with faster response times. Enterprise customers also get a dedicated account manager they can reach directly any time.

ClassPro targets 99.9% uptime and our infrastructure is designed for high resilience. In the rare event of an outage, our team is alerted automatically and works to restore service immediately.

We publish live system status at our status page and notify affected schools by email. Enterprise customers are covered by a formal SLA with uptime guarantees and credits for any breach.

Monthly plans can be cancelled anytime — your access continues until the end of the current billing period. Yearly plans are billed upfront and are non-refundable after the first 30 days, though you retain full access for the remainder of your paid year.
No long-term contracts. No early cancellation fees. No awkward conversations.
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